Denesh Bhabuta, the Cyberstrider CEO commented on this log last night at 22:00
"As you are aware, the Cyberstrider web site is now back up and running (with an announcement on the front page informing clients of our twitter page where any updates will be posted),..."
However, depending on where you try to connect from, you may get either the Cyberstrider front page, or a Network Solutions Holding page. This seems to depend on name resolution. From my office, I get the network solutions holding page; from my phone I get the cyberstrider home page. From a client site, I was getting cyberstrider but now I get Network solutions. This implies to me that the DNS resolution had changed as in working its way through the system.
"The issue is to do with the main hosting platform which had been hacked and we have been working on fixing this 24/7. The suspicious activity started on Thursday last week and although the server had been back up in between quite a few times, you probably did not notice."
The fact that it has taken over a week to resolve this doesn't inspire confidence in Cyberstrider's ability to maintain a service. The latest twitter feed is "still working on a fix". I have to say I am not hopeful.
Friday, 3 July 2009
Thursday, 2 July 2009
www.cyberstrider.net now shows Network Solutions Holding Page.
Just tried to have a look at www.cyberstrider.net and it had been replaced by a holding page from Network Solutions.
It also resolves to a different IP address than before.
This looks like the final nail in the coffin.
It also resolves to a different IP address than before.
This looks like the final nail in the coffin.
There are some signs of life...
Various people are reporting intermittent contact with Denesh Bhabhuta the COE of Cyberstrider.
On a technical front all the service seem to be still down, but someone seems to be working on it.
This morning there was nothing. Now the front ends (www.cyberstrider.net, mail.mydomain.com) can be pinged, but don't respond to http,pop3 or smtp requests.
It is the lack of communication which is the worst thing. Even if they can't get their systems up sufficiently well to send emails to all customers, an announcement on the cyberstrider front page (when it is available) ought to be possible.
I'm afraid I'm off as soon as I work out how to transfer my domains.
On a technical front all the service seem to be still down, but someone seems to be working on it.
This morning there was nothing. Now the front ends (www.cyberstrider.net, mail.mydomain.com) can be pinged, but don't respond to http,pop3 or smtp requests.
It is the lack of communication which is the worst thing. Even if they can't get their systems up sufficiently well to send emails to all customers, an announcement on the cyberstrider front page (when it is available) ought to be possible.
I'm afraid I'm off as soon as I work out how to transfer my domains.
Who is the cyberstrider CEO?
The Cyberstrider chief executive has a profile on
LinkedIn but he seems to be keeping his name private.
When I was searching the other day, his name was visible but now it is not. Is he lying low?
I don't have the right kind of account to contact him through LinkedIn. If you do, give it a try and see if he will respond.
LinkedIn but he seems to be keeping his name private.
When I was searching the other day, his name was visible but now it is not. Is he lying low?
I don't have the right kind of account to contact him through LinkedIn. If you do, give it a try and see if he will respond.
Cyberstrider Internet Services
Cyberstrider Internet Service (www.cyberstrider.net) has been down for most of the last week. I have two websites and email hosting with them and have been unable to access them.
I have also been unable to contact them by email, by raising support tickets or by telephone.
This blog has been set up as a central point for cyberstrider customers to share information. I have chosen a provocative name to try to attract the attention of people associated with the company.
I have also been unable to contact them by email, by raising support tickets or by telephone.
This blog has been set up as a central point for cyberstrider customers to share information. I have chosen a provocative name to try to attract the attention of people associated with the company.
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